NOVATEAM LLC collects only the personal data needed to run novateamstudios.click and fulfil your orders, and never sells it. This policy explains what we collect, why, and your rights.
1. Data controller. NOVATEAM LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States, EIN 98-1883354. Contact: info@novateamstudios.click.
2. Data we collect.
Category | Examples | Source |
|---|---|---|
Identity and contact data | Name, email, phone, shipping and billing address | You, at checkout or when contacting us |
Order data | Products bought, order number, amounts, delivery status | Your purchases |
Payment data | Payment method, transaction ID (no full card numbers) | Our payment providers |
Communication data | Emails and messages you send us | You |
Technical data | IP address, browser, device, pages visited | Cookies and similar technologies |
3. Why we use your data and legal basis.
Purpose | Legal basis (GDPR, where applicable) |
|---|---|
Processing and delivering orders, refunds, returns and warranty claims | Performance of a contract |
Customer support and replies to your requests | Performance of a contract / legitimate interest |
Accounting, tax and legal obligations | Legal obligation |
Fraud prevention and website security | Legitimate interest |
Newsletter and marketing emails | Your consent (you can withdraw it at any time) |
Analytics and non-essential cookies | Your consent |
4. Who we share data with. Only with service providers who help us operate: payment processors, shipping carriers, hosting and e-commerce platform providers, email services and, where you consent, analytics providers. They process data on our behalf and only for these purposes. We may also disclose data to authorities when required by law.
5. International transfers. NOVATEAM LLC is based in the United States, and some providers may be located outside your country. When data from the European Economic Area is transferred, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.
6. Retention. We keep order and invoicing data for as long as required by tax and accounting laws. Support messages are kept for as long as needed to handle your request. Marketing data is kept until you unsubscribe.
7. Your rights. Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your data, to data portability, and to withdraw consent at any time. To exercise them, email info@novateamstudios.click. We reply within 30 days. EU and UK residents may also lodge a complaint with their local data protection authority.
8. Security. We use appropriate technical and organisational measures, including encrypted (HTTPS) connections, to protect your data.
9. Children. The website is not intended for children under 16, and we do not knowingly collect their data.
10. Cookies. See our Cookie Policy.
11. Changes. We may update this policy. The latest version is always published on this page.